As social media become a larger and larger part of everyday life it's vital for hotels to be present and use this new media as a tool to communicate with their guests and to get their guests to communicate about you with their friends and family.
We can show you where to begin, how to be visible and interact properly with "fans" and followers, and more importantly, how to convert them into guests.
WIHP's Social Media unit manages over a hundred social media campaigns for our clients and with our clients. Now, let's get straight to point on this topic, the key to any successful social media campaign is interaction and a human one-on-one response to guests.
Social Media are undeniably one of the most powerful forms of communication available today; being able to interact with guests and future guests all over the world from a single platform and within minutes is a potential communication tool for hotels that isn't always handled in the best possible way.
Our Social Media team has launched high profile hotels helping them get tens of thousands of followers even before the doors opened. The team knows what it takes to interact with clients and get referrals, and to do so regularly.
From an in-depth study of over 6000 bookings asking guests how they heard about a hotel, the majority replied from a friend or family. Social media is your tool to strengthen this and increase word of mouth communication.
Find out what WIHP can do for you.
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